We call on author, Steven R. Covey’s premise that “TRUST is the one thing that changes everything and nothing is as fast as the speed of trust.” News headlines report a crisis of trust everywhere! The number one reason people leave their jobs is a bad relationship with their boss; yet organizational levels of trust have sharply declined. Management finds it harder and harder to motivate and empower staff when only 51% have trust in senior management and only 36% believe their leaders act with honesty/integrity.* The purpose of this program is to help staff and management build and repair a climate of trust by:
• Exploring trust myths.
• Understanding the economics of trust.
• Identifying high and low trust behaviors.
• Exploring the 13 high trust behaviors of leadership.
• Developing low cost strategies for improving departmental/organizational trust
*provided by Gallup Poll Consulting